I upgraded to the Ring Video Doorbell Pro a half a year ago and have now gone through 3 transformers. They seem to be burning out every few months. I just recently bought a Ring Transformer to see if it will be any different. Not sure what to do. Anyone else have this issue?
Hi @sghermezian1. With the Video Doorbell Pro, please ensure you have the Pro Power Kit properly installed. You can also reference our Hardwiring Checklist for the Video Doorbell Pro to make sure everything is wired up correctly. If this happens again, I’d highly recommend consulting a qualified electrician to see if there is an issue with the wiring, such as a damaged or fraying wire along the doorbell circuit.