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Transferring Ring Plan
ring-protect-plans
Hi, we just got a new Ring doorbell as our old one was vandalised but we can’t transfer the plan across - any suggestions?
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14-06-2021 20:14:51
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Tom_Ring
Hi @Steve_Rach. For this situation, you can just cancel the Ring Protect Plan for your old Ring Doorbell, and then subscribe your new Ring Doorbell to a new Ring Protect Plan. Once you cancel your old plan, you'll receive a prorated refund based on the amount of unused time. This can take a few days, depending on your bank. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360030333671-How-to-Subscribe-to-the-Ring-Protect-Plan) has information that can help.
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15-06-2021 18:23:16
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