I have paid $30 on 1-12-2020 for the ring yearly plan. The old ring didn’t work and i have bought a new one. Could you please cancel and refund the plan fee or transfer the remaining balance to the new one? Thank you.

I have tried to contact support team, but there’s no way. How can i do?

How to contact support? Always refer me yo community? It’s like a joke.

Hey @mahayana. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.