I have a NEW Ring Video Doorbell camera coming soon. When the NEW Ring Video Doorbell camera arrives, I would like to transfer the old Ring Video Doorbell camera’s subscription to the NEW camera. How can I do this?
1 Like
Good question, i am in the same situation. I have a ring doorbell 4 with subscription and i am going to buy the ring doorbel battery plus model.
Hi neighbors, the Ring Protect Basic plan only applies to one Ring Video Doorbell or Security Camera. If you are getting a new device and removing the old one from your account, it is best to cancel the existing Basic plan first. Then you can subscribe to a new Basic plan once you have set up the new Doorbell or Camera. You’ll receive a prorated refund for the unused time remaining.
If you have a Ring Protect Plus plan, and this device is being added to the same Location with that plan, then you don’t need to take any action. The Plus plan applies to all Doorbells and Cameras at a single Location. If you need any assistance with your plans, please reach out to our support team.
This is very user unfriendly, why can i not disable the camera i use now and install the new one with the same subscription. This does not make any sense at all.
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.