Ring Protect Plan
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Transfer a Ring Video Doorbell subscription to a new camera
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I have a NEW Ring Video Doorbell camera coming soon. When the NEW Ring Video Doorbell camera arrives, I would like to transfer the old Ring Video Doorbell camera's subscription to the NEW camera. How can I do this?
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27-08-2023 12:02:32
Responses (3)
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Hi neighbors, the Ring Protect Basic plan only applies to one Ring Video Doorbell or Security Camera. If you are getting a new device and removing the old one from your account, it is best to [cancel the existing Basic plan](https://support.ring.com/hc/en-us/articles/360022109431-How-to-Cancel-a-Subscription-Plan) first. Then you can subscribe to a new Basic plan once you have set up the new Doorbell or Camera. You'll receive a prorated refund for the unused time remaining.
If you have a Ring Protect Plus plan, and this device is being added to the same Location with that plan, then you don't need to take any action. The Plus plan applies to all Doorbells and Cameras at a single Location. If you need any assistance with your plans, please reach out to our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus).
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28-08-2023 10:44:08
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Michel86
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27-08-2023 06:58:39
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