‎Transefer Ownership after secuirty company went bust

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frijolito_uk

Transefer Ownership after secuirty company went bust

cs-support

wireless-security-cameras

Hi there we purchased a new home which has 4 ring cameras and a doorbell. I have been trying to request ownership and it worked on one camera, however, the lady who owned the house bought the cameras but gave ownership to a security company that no longer is in business. How can I get the other 3 cameras and doorbell into my account, its not like anyone died, but the company no longer exists so no one monitors or responds to that account.... any ideas? Thanks,

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25-02-2023 08:43:22

Responses (2)

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Caitlyn_Ring
Hi @frijolito_uk. Device ownership requests are handled by our support team. I'd recommend reaching out and giving them all of the information you have on this situation so they can determine the best solution. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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27-02-2023 07:37:22
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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29-03-2023 07:37:45
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