Hi there we purchased a new home which has 4 ring cameras and a doorbell. I have been trying to request ownership and it worked on one camera, however, the lady who owned the house bought the cameras but gave ownership to a security company that no longer is in business. How can I get the other 3 cameras and doorbell into my account, its not like anyone died, but the company no longer exists so no one monitors or responds to that account… any ideas?
Thanks,
Hi @frijolito_uk. Device ownership requests are handled by our support team. I’d recommend reaching out and giving them all of the information you have on this situation so they can determine the best solution. You can give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
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