TP-Link Deco Mesh WiFi bricking Ring cameras

Hi there, neighbors. As mentioned throughout this thread, in regards to the original concern of this topic, our team went through major testing on this and it has been resolved.

With that being said, for those who have network equipment with many options for customization and adjustment, exploring advanced or unique network features is always a good step. Furthermore, having and maintaining a good connection during camera operation, and especially during an update, will ensure for continued optimal operation. Check out our Community post about RSSI for tips on understanding and improving signal strength.

If you’ve tried the steps recommended by Community team members and other neighbors in this thread, and this concern is persisting for you, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

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