I bought two plug-in stick-up cameras and installed them in my backyard without batteries in. In the ring app, the power sources were both “Outlet Power” but these two cameras changed to “Battery with the solar panel” and the ring app keeps telling me “the sunlight is too weak to charge the device”.
Since this power source change, I can’t get the snapshot update in the app’s dashboard. I tried to cut the power off for a while and reboot the cameras with no luck. They still report using the solar panels with batteries which I didn’t install at all.
Is there anyone having the same issue and how should I do to let the power source status back to normal?