Hi @esender. In your wife's phone, can you have her go into the Main Menu \> Account \> and then scroll down and toggle on the Event History Timeline? She will need to ensure she has this on to have the Timeline show up for her! In the event that she still does not see it, have her delete the Ring app from her phone, reboot her phone and then reinstall the app to see if that helps it show up! Let me know. :)