Time Line Not There

Products Ring App
#1

I have 5 Ring cameras of various types. On four of them the Timeline works just fine. On the doorbell camera the timeline just shows “No Events”. I noticed this when I went to look at something last night that wasn’t in my motion area.

Also, from reading an earlier post on a similar problem I have rebooted the camera and deleted/reinstalled the app

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#2

Hi there, @SoonerBill1959! With this working for your other Ring devices, the Ring app should certainly display events in the timeline. If you check this Ring device’s Event History in the Ring app, are there recent events showing and playable there?

#3

I turned on “Snapshot” and the timeline works now.

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