Ring Video Doorbell

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The speaker does not transmit my voice clearly when speaking to person outside at the doorbell.

The person outside cannot hear what I am saying - the audio is not clear. I can hear the person outside, but the person cannot hear me.

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28-09-2020 00:19:09

Responses (1)

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    Hi @BrownsRV. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360023556192-Fixing-Poor-Audio-Video-Quality-by-Adjusting-Your-Router) has some great tips and tricks on how to correct some of the most common audio issues you might have. Typically, audio issues are related to your network. If you've tried the steps in the Help Center article to no avail, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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    28-09-2020 22:18:38

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