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The refund of basic to my original payment method
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ring-protect-plans
I bought basic initially then a few months later bought more cameras and as such upgraded to pro. I had a refund notification come through which is great as felt a bit miffed on two subscriptions for one home set up. Anyhow during that time I changed debit cards and as such wondered if this is going to affect the refund process.Thanks in advance.
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09-10-2023 10:44:32
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Caitlyn_Ring
Hi @DystopianDave. I would recommend contacting our support team to get more information regarding your refund for your Ring Protect plan. Since the Community is a public forum, we can't see information relating to billing or refunds. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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10-10-2023 18:43:03
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