The refund of basic to my original payment method

I bought basic initially then a few months later bought more cameras and as such upgraded to pro. I had a refund notification come through which is great as felt a bit miffed on two subscriptions for one home set up. Anyhow during that time I changed debit cards and as such wondered if this is going to affect the refund process.

Thanks in advance.

Hi @DystopianDave. I would recommend contacting our support team to get more information regarding your refund for your Ring Protect plan. Since the Community is a public forum, we can’t see information relating to billing or refunds. You can give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

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