Ring Security Cameras
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The camera does not react when I restart it
cs-support
wireless-security-cameras
Hello,
I have a problem with the camera, I restarted it, the battery is fully charged and when I turn it on, the indicator stays in red only. It does not allow me to perform the setup. The camera does not react when I restart it as well. Only a red light without blinking.
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11-03-2024 04:13:14
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Justin_Ring
Hi @user78793. If your Camera is unresponsive and pressing and holding the setup button on it for 20–25 seconds is not helping, reach out to our support team for further assistance. Give our support team a call using one of the numbers available here.
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12-03-2024 05:09:38
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