Text messages trigger video doorbell motion detection alert

Have installed the updated video doorbell version 3.19.2. Now, every time I receive a text message I also get an audible, “Motion at your Ring video doorbell” alert.

Hey @truitt8754 ! This is definitely not intended functionality, try uninstalling and reinstalling the app on your mobile device. If this does not resolve, I recommend reaching out to our support team, at 800-656-1918, for more in depth troubleshooting. :slight_smile:

Thanks for the quick response. Unfortunately, uninstalling and reinstalling did not correct the situation. I will contact the support team for more help.

2 Likes