‎Text alerts from your alarm - how to use new feature?

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AW

ADT-WJT

User Solution

Text alerts from your alarm - how to use new feature?

alarm

troubleshooting

notifications

Under New Features I recently saw “text alerts from your alarm” and while this had a ‘button’ to enable I can’t find any reference to this feature in the Security Settings or anywhere in my account. I see this has been a feature request and there was a work around…
… but as it’s now a feature why can’t I find how to use it?

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29-02-2024 04:37:34

Responses (3)

J

Justin_Ring

User Solution

Hi @ADT-WJT. I am happy to chime in. We have this Help Center article with information on text alerts with your Ring Alarm, including how to enable them.

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29-03-2024 09:52:12

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C

Caitlyn_Ring

Hi @ADT-WJT. Would you mind sharing a screenshot of where you saw this feature in the Ring app? I’d be happy to look into this for you.

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05-03-2024 10:29:02

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AW

ADT-WJT

Hi,
Sorry for the late reply but I didn’t get any notification that one had been sent?
This is the image that came up under ‘new features’ in the ring App.