Is there a way I can confirm that my Ring Doorbell Pro is not defective? I have 18V AC to the doorbell (confirmed with multimeter) and it still won’t power on. I’ve waited 60 minutes to see if the internal battery needed to be charged.
Pressing the button on the side does nothing; the lights aren’t on and they won’t go in a circle.
I a use the multimeter to check the ring doorbell itself? Is there a way to factory hard reset the unit?