Terrible Customer Service

Totally shameful that several hours of my time need to be spent to try and fix a broken doorbell. The "customer service specialists" read off a script. I was told that even though my doorbell was working for over 4 months, the problem is with my transformer because the voltage was 1/4 volt under the required 16 volts. Asked to speak to a supervisor, put on hold for at least ten minutes, then told supervisor was in a meeting and will call back. NO SUCH CALL. I called a couple of days later and followed all the instructions that the "tech" gave me, and the bell still didn't work. Today I was emailing back and forth with a tech. After several proceedures he provided, the door bell still didn't work. His final reply, I hope you're happy with your customer service. Please call if you have any questions. REALLY? Called that number and asked to speak to supervisor. Guess what, the supervisor was in a meeting and will call me back. Again, no such call. I bet if I wanted to buy another unit the sales department would be all over it. But because I have a problem, too bad? All this because the door bell is defective and no one wants to send me a new one. Great warranty you have. Hey Ring, maybe you should also consider not outsourcing your customer service to the Phillipines. They obviously don't care. Thanks for wasting my time, and I guess it will be impossible to get my subscription money back that I can't even use.