Since I purchased the service I always have technical issues. Cameras takes long time to work also there is a delay in the notification.
When I had the free trial everything was perfect which made me purchased a new plan.
What’s the use of it if it will give me a one minute late notification after the door opens .
It was a big mistake going with Ring, but for sure I’m changing to another company.
@NohaAburass wrote:
Since I purchased the service I always have technical issues. Cameras takes long time to work also there is a delay in the notification.
When I had the free trial everything was perfect which made me purchased a new plan.
What’s the use of it if it will give me a one minute late notification after the door opens .
It was a big mistake going with Ring, but for sure I’m changing to another company.
Hello @NohaAburass ,
Sorry to hear that you are getting your Notifications delayed. You should try these Troubleshooting steps:
Android Phones:
iPhones:
For steps to help with your Activation issues:
If these steps still do not fix your issues, you should call Ring Support for additional help at:
https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch
Unfortunately, due to the Covid-19, their available hours have been changed also:
https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19
I hope you find this information helpful.