Hi there, @JoyH! Video connection concerns are often related to wifi or mobile device concerns. As you mentioned your router being nearby, check out our [Community post about RSSI](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229) to see if your signal strength is reporting as strong. In addition to connection variables, motion detection settings can also be optimized to detect events quickly enough to notify efficiently. I also recommend trying out the Rapid Ring app, designed to give you the quickest access to live view and answering alerts. If these suggestions did not help to resolve your concern, feel free to include an image example of your Video Doorbell's view. :)

Did you get this problem resolved? If so how?