Ring Video Doorbell
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System armed itself
modes
battery-video-doorbell
cs-support
While changing battery in video doorbell, the status of system switched to armed. Very odd since no other users and my phone was not nearby. Luckily I heard it and disarmed in time. Glitch I suppose.
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17-06-2023 11:21:32
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Caitlyn_Ring
Hi @user48468. Changing the battery in your Ring Doorbell shouldn't affect the Mode status. The Mode can be changed from the Ring app, the Ring Alarm Keypad, or through voice command with Alexa. If you have the Ring Alarm system and you opened a door or window, this would have triggered the Entry or Exit Delay if the system was armed. I'd recommend checking with our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus) if you have any persistent issues with Mode changes, as they can take a closer look than we can on a public forum.
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19-06-2023 11:32:23
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