Subscription transfer

We paid for a years subscription on our doorbell, unfortunately it Broke and we’ve brought a new one, how do we change over the subscription

When receiving a replacement device, this plan transfer process should be automatic as long as the old device was not deleted from your account before the new device was set up and the transfer took place. If the old Ring device has been deleted already, but the videos and/or the subscription did not transfer over, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.