Ring Video Doorbell

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Subscription subscription
hardwired-video-doorbell
troubleshooting
I had to replace my video doorbell, how do I transfer my subscription

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02-10-2023 06:36:06

Responses (1)

T
Hi @user60686. If you received a replacement device for a warranty claim, your subscription should automatically transfer over. If this is just a new device that you've purchased, then you'll need to cancel your old Ring Protect Plan and subscribe to a new one. You'll receive a pro-rated refund based on the amount of time used, which make take a few days for you to receive depending on your financial institution.

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03-10-2023 03:25:46

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