Ring Video Doorbell

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Street light does not activate IR and visibility is poor

Hi,I have a door bell 2 and at night the IR does not activate. I can see its probably due to the street light right ahead of it. The light looks bright but its not in reality. I covered the camera with my hand to activate night vision, this offers much better visability. Please see attachments.

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04-12-2020 01:12:20

Responses (1)

  • C

    Hi @UHaf. The night vision will automatically activate once the Doorbell's view is dark enough. Outdoor lighting, such as a bright street light, can impact this. You can try adding some additional outdoor lighting on your porch to just brighten the Doorbell's view overall, so it is clear without the night vision, or you can try to cover the street light from the Doorbell's view if at all possible.

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    04-12-2020 17:55:04

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