Stickup Camera keeps going offline

We continue to have to reboot one of our stick up cameras.
Overview shows good battery RSSI -65, and is up to date. every day it will randomly go offline and I have to pull the battery to reboot it. then it works fine for a while… about a day.
Any Ideas

Hi @Quadragin. Try the following steps to try and fix your concern:

  • Reboot your router by powering it off for a few seconds and then powering it back on.

  • Factory reset your Camera by pressing and holding the setup button for 20–25 seconds, and then reconnect it to your wifi.

We also have this Help Center article with other steps to try for a Ring device that repeatedly falls offline. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.