Stickup Cam Stops Detecting Motion

Every few days it seems my stickup cam stops detection motion and I can’t access live view.

I can change settings normally and it records and uploads snapshots, and resetting the camera makes it functional again for a while.

WiFi signal is good, and set to a non crowded channel, and the router is located not far from the camera.

Hey @Askee. Since this is a variable kind of behavior for you, the next time that the device is not capturing motion or going into the Live View, could you please call our support team so they can take a deeper look into this? For that support, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.