Ring Security Cameras

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B
Stickup Cam motion detection enabler is light blue on my Samsung S9
modes
troubleshooting
wireless-security-cameras

On my Galaxy S9, the home page shows my cameras. One of them is black with the "camera" in red with a red slash through it and says Motion Detection Turned off. When I go into Settings, the Motion Detection "button" is on, but it is a light blue. Looking at my other cameras settings, that Motion Detection button is a darker blue.Everything is okay on my laptop.Reset the phone, cleared the cache.

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22-06-2022 18:17:36

Responses (1)

  • T

    Hi @baprobst. Do you happen to have Modes For Cameras active. If you do, you may have Motion Detection disabled. You can learn more about this feature [here](https://support.ring.com/hc/en-us/articles/360036107792-Control-All-your-Ring-Cameras-with-Modes).

    2

    24-06-2022 22:19:00

      R

      No checkmark on my screen to click on, but your solution worked for me.

      1

      26-06-2022 04:47:02

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