Ring Security Cameras
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Stickup cam battery with solar panel, motion zones got smaller
Installed the camera a few days ago, and while setting up I noticed that the detection zones reached the bottom of my rear fence; perfect...Looking now though, I can see that the detection zones now only stretch about half that distance, and rather than being 3 identical-sized "wedges", they're now slightly different sizes.I believe I've purchased the discontinued model camera, but not sure how to check.
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22-01-2020 01:00:34
Responses (1)
- C
Hi @armisis. Do you have your phone in portrait or landscape mode when you are editing the Motion Zones? Have you tried uninstalling the Ring App, restarting your phone, and reinstalling the Ring App? Let me know if that helps.
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26-10-2020 20:52:03
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NiteKreeper
Interestingly, I've just had a motion detection which appears to have come from the fence line (one of the neighbours has hung a towel over the fence...).This suggests that the detection zones are still reaching the edge of the property, and the problem is in the app on my phone.I've seen suggestions elsewhere on this board to uninstall/reinstall to fix similar issues, so I'll try that tonight.
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22-01-2020 03:29:42
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