Ring Security Cameras
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Stickup CAM Battery model with Solar panel battery dies
I have had a couple of Stick up cams with the battery running for probably a year now. I just added a solar panel to one and have found that the battery in the CAM dies everyday. I also just setup a net new Stickup cam battery model also with the solar panel and that one works fine. Note:Stickup working fine app configuration is Power Source Power Outlet (Status Very Good), Power mode is Battery. Stickup cam not working correctly is Power Source Power Outlet(Status Very Poor), Power mode is Wired. The only reason I have wired on the CAM with the issues is because the app alerted me that I would get improved motion detection. Can you assist? Thank you
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01-08-2020 16:59:57
Responses (2)
- I
I have two stickup cams that were working fine, battery lasting 3 weeks or more on a charge. Purchased solar panels recently and have had nothing but problems since. I have reset the cameras half a dozen times, with and without solar panels connected. Recharged the batteries fully each time before setting them up. Doesn't matter if they are in wired or battery mode, batteries go dead in 12 hours or so. Customer support agreed to replace one panel and one camera. There's clearly a firmware problem that has bricked both of my cameras, no idea what the solar panel has to do with it but now no matter what I do or how I set these up they don't work. I'd like to return both panels and have both cameras replaced, all of this purchased less than 3 months ago and still under warranty.
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02-10-2020 21:15:10
QMy solar panel isn't charging in either mode. It shows its charging, but battery life keeps decreases.
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03-10-2020 13:20:01
- D
The app prompts me to configure the camera for wired mode, and then the battery is dead in less than 24 hours. Then it prompts me to configure the camera for wired mode. What's the correct mode for the solar cam? And how long should the battery last from full charge with default configuration?
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05-08-2020 19:30:13
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raspsu1
I'm having a similar issue and I think it may have to be because we have power mode set as "Wired". I'm doing a test at my place with my two stick up cams w/ Solar Panels. I'm leaving one set as Power Mode: Battery and the other as Power Mode: Wired. I'm definitely having issues with the one that is "wired". I changed it to wired the other day because I got a notification from the app too about it not being wired. I just assume i had it wired from the beginning but maybe it was battery? Who knows at this point. That is why I'm testing the two to see which setting actually charges the battery and which ones doesn't.
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01-08-2020 21:09:59
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