Ring Security Cameras

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Stickup Cam 3rd Gen. No Low battery warning, and incorrect power source.

I have a Stickup Cam 3rd Gen on Battery power.Inside the app, on the device health screen, the power source is stated to be "Power Outlet", even though it is on battery power.Additionally, when the camera did die, it did so without warning me about having a low battery.The first time this camera battery died, I charged fully, and it died again within a week (Again without warning me). This was during a period of time without any extreme temperatures.Camera is less than 4 months old.

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08-06-2020 20:37:41

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