‎Stick Up Wired & Battery reconnect issue

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user14066

Stick Up Wired & Battery reconnect issue

wifi

troubleshooting

wireless-security-cameras

Both the stick up battery and stick up battery (now hardwired) with pan. I there is a power surge / outage with internet down the cameras don't reconnect. I have to go to each camera and cycle the power. HELP...

904 •

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1 •

08-06-2022 04:07:10

Responses (1)

C

Caitlyn_Ring

Hi @user14066. What is the [RSSI](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4) on your Stick Up Cams? You can find the RSSI on the Device Health page in the Ring app, and it will indicate how strong the wifi connection to your Stick Up Cam is. A higher RSSI could indicate a less stable wifi connection, causing your Cameras to not be able to automatically reconnect after a power or wifi outage.

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08-06-2022 09:46:30

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