Ring Security Cameras

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Stick up outdoor camera battery showing low, but is fully charged. Can't access live view
wireless-security-cameras

Brand new Stick up outdoor camera battery showing low, but battery is fully charged. Can't access live view. Ive charged the battery fully for 10 hours, also reset / reinstalled /resetup the device, including deleting the app and reinstalling it. Still can't see live view and im getting the message critically low battery. Could the camera be faulty?![Screenshot_20210208-203017_Ring|236x500](upload://xzTrW1EGiEdeANcQUvm8DLrCZz3.jpeg)

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08-02-2021 20:32:58

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