Stick up cameras only record sometimes

I have 5 stick up battery powered cameras outside. They all have strong wifi signal, lots og power left on the battery and are updated. But they only record video less than half the time they detect motion. I’ve only had them for a few weeks and at first they worked fine. Do you have any ideal what is happening?

Hi @user59633. This error message is typically related to the wifi signal that your Camera is receiving. What are your wifi download and upload speeds? You can check this by performing a speed test on a device connected to your wifi. It’s possible you have insufficient speeds, so your Cameras are unable to properly record and upload some videos. I’d also suggest reviewing the RSSI on the Device Health page for each Camera, which is a measure of how strong the signal is.