‎Stick up cameras not detecting at night

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NeilJR

Stick up cameras not detecting at night

cs-support

wireless-security-cameras

Hi two of my stick up cameras are not detecting motion at night been doing this for a few nights now not even picking me up when I come home I have rebooted them removed app reinstall the app all the settings for both cameras are the same as day one of setting them up over a year ago and also seen Geofence as also stopped working.

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03-10-2023 07:34:46

Responses (3)

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Justin_Ring

Hi @NeilJR. You have tried the troubleshooting steps I would have recommended for this type of concern. The next best step is to contact our support team to further investigate this with you. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus).

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04-10-2023 08:43:45

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user74028

I went through this an it was frustrating. I solved it by purchasing 2 chime pro’s and my home is average smh. I’m guessing it’s the connection in my area.

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11-01-2024 11:35:56

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C

Caitlyn_Ring

Thanks for sharing the solution that worked for you @user74028.