Stick up camera speaker will not allow me to talk through it

Sorry to hear about this, @Elmiraman! Does the Camera itself pick up visitor or environmental audio just fine, or is it both microphone and speaker audio not working on your Camera? If possible, try logging into the Ring app on another mobile device and test audio. This will rule out many mobile device factors.

As you mentioned changing your network equipment, please ensure the signal strength is sufficient for both audio and video. Check out our Community post about RSSI for tips on optimizing this. I hope this helps! :slight_smile: