Stick up camera speaker will not allow me to talk through it

I try to talk through my camera to my kids on the other end of the house and while it makes some noise, like a broken up cell phone call, whatever is being said cannot be understood. I restarted both my phone, the app and the camera with no change. This is the second camera I have had with Ring - the first crapped the bed and wouldn’t connect to the WiFi when I got a new router and it was replaced by Ring with this one. Now it connected fine - and video looks great - but the audio on the camera end so I can talk through the camera doesn’t work hardly at all.