Ring Security Cameras
Stick up camera elite POE no longer powering up
I purchased a new Ring camera. After installing the stick up cam elite POE it worked as expected for 4 days then stopped. I’ve tried repowering by disconnecting the Ethernet and reconnecting and holding the orange botton twice. A steady blue light appear on the front for around 15 seconds then stops - and no further activity occurs. Any suggestions please?
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20-12-2022 03:50:33
Responses (3)
- D
Ever get resolved? Similar issues with my elite POE. Worked for a few days now it won’t connect and keeps power cycling. Have done hard reset, tried different cables and different POE router all the sameZ.
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19-02-2023 08:07:31
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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21-03-2023 08:07:56
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Justin_Ring
Hi @user30624. You have tried the basic troubleshooting steps I would have recommended for your concern; the next best step would be to give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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21-12-2022 07:52:53
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