Stick up Camera battery not charging with solar or direct plug to back of camera but can charge battery once removed by micro usb plug

I charged the battery to 100% with micro usb plug. put camera out it ran down to 78% solar panel is not charging it. so i plugged in a wire directly to where solar panel plug goes and still not charging.

Hi @Shoppe67. The Solar Panel for the Spotlight and Stick Up Cam is intended to provide a trickle charge to help keep the battery topped off between manually charging the battery. It does not provide a charge at the same rate as manually charging the battery, and the plug for the Solar Panel cannot be used to charge the battery manually.

Make sure when you plug the Solar Panel in, it is fully connect and the panel is clear of any dirt or debris. It’s also important for the Solar Panel to receive at least 4 hours of direct sunlight per day in order to provide a trickle charge. We have more information on the Solar Panel here. If this issue persists after checking the above, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

Did you get the camera and solar panel together?
I got them in a bundle.
My mistake was to setup camera as “wired”, since it have the solar charger. As “wired”, it will not charge battery and will not have the power at night. Note that even after removing battery, the camera will operate with the solar charger alone, for example. But battery charging, nope.
Resetup to “battery” and check again if it is charging the battery this time.
Mine did work after those steps.

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