I have a 1st generation stick up cam and it has been on the charger for hours but it still shows my device at 0% could I get some help
Hi @Muckcity! After you Camera has charged for sometime, the Ring app should update it’s device health with a proper reading. Often times, this will happen over time, or after a motion is triggered. Try triggering an event and checking back in to see if the battery is reporting a proper level. I hope this helps!
Thanks for your help will go back in and try this now.