Stick up cam

Products Security Cams
#1

I have a 1st generation stick up cam and it has been on the charger for hours but it still shows my device at 0% could I get some help

#2

Hi @Muckcity! After you Camera has charged for sometime, the Ring app should update it’s device health with a proper reading. Often times, this will happen over time, or after a motion is triggered. Try triggering an event and checking back in to see if the battery is reporting a proper level. I hope this helps! :slight_smile:

#3

Thanks for your help will go back in and try this now.

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