Stick Up Cam with Solar Panel

I have just purchased a Stick Up Cam which is powered by Battery and Solar Panel. Unti is setup fine and is working Ok. Only problem is that Live View only work about 1 in 5 times. When it does connect it works firn, with very good video. My WIFI connection is good, with speeds of 35 Meg Plus. Very frustrating as it very hit and miss to be able to view the video.

Sometimes it does show live video after a minute or two, others it just times out. On other occasions it opens withing a few seconds wth very good video quality

Battery power is currently 100%, with no obvious issues

Any ideas as to what maybe causing the issue

Mike

Hey @MikeMGH99. Please check out our Community post here, which goes over some things you can try to do to alleviate this concern to allow your Live View to load for you properly. Feel free to share what you were able to do to get this functioning again, or if this is still persisting, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.