After receiving a firmware update on all my Stick up Cam wired, motion detection is detecting cats and birds, even in only people mode or when setting sensitivity to minimum. After the firmware update the motion detection changed from 3 fixed zones to fully customisable zones, which is nice, but now cameras continually detect motion because of small animals in my garden. Ring please solve this problem as changing settings does not work.
Hey @Esprit. Have you reached out to our support team on this concern? I recommend following up with them on this so they can take a more in-depth look into this for you! Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.