Hi @user22512. If you are having audio and sound concerns, you can try the following troubleshooting steps: * Verify that your Camera is mounted approximately five to seven feet off the ground for best performance. * Verify your Camera's [signal strength, also known as RSSI, is at an acceptable number](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229). * [Reboot your Camera from the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-). This Help Center page [here](https://support.ring.com/hc/en-us/articles/360050175212-Audio-and-Sound-Issues-Troubleshooting-Guide) has additional steps to try for your concern as well. If you have tried these steps and are still having the same concern, follow up with our support team once more at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. You may ask to speak to our level 2 support team to take a deeper look into your on-going concern.

Hi, I've just put up a Stick Up Cam outdoors. The volume from the speaker is atrocious, as is the siren. You basically have to be standing directly below the cam to hear the person on the other end. What is the point of having 2-way audio capability if the volume at the cam end is too low to be useful. I'd have thought the idea of a speaker/siren is to attract the attention of someone you can see in the video. This thing is not a doorbell where the person is standing right in front of it. It is a security camera with a wide field of view, designed and intended to cover a wide area. It seems that louder audio, or at least adjustable volume is a many year ongoing "feature request" that does not seem to be being addressed.