Ring Security Cameras
Stick up cam Solar WiFi issues
Hello everyone! I am getting very frustrated with my cameras... I currently have 2 solar stick up cams, doorbell pro, and the bridge fit a solar floodlight(going to add a 2nd soon)... My solar stick up camera in the front yard(as it’s labeled) is constantly going from a -54ish RSSI to a -74ish RSSI. Nothing changes on my network, I even put on of my WiFi Mesh towers in the garage less than 15’ from the camera itself... am I missing something? Doing something wrong? Is there a setting I need to change on my Mesh WiFi system?(netgear nighthawk M60) I’m going crazy over here! Thanks for any and all help!
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30-12-2020 05:14:30
Responses (1)
- R
It is mounted to a concrete wall. The closest tower is approximately 3’ up and 7’ over from the camera and is on a window ledge and the 2nd floor is a wood frame not concrete. As soon as I reset the router the camera will have a fantastic signal and then it will just drop to terrible signal. I didn’t have this issue the first 2-3 months I had the camera but now it’s a constant reset of my router everyday almost. Nothing else in my house has a drop in signal only the front camera. Not the back yard or doorbell pro. Just the front stick up cam.
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07-02-2021 02:31:50
THi @R3dbullz90. The concrete wall can potentially be causing [wifi interference](https://community.ring.com/t/device-tips-wifi-interference/221). Additionally, since rebooting your wifi router seems to temporarily improve the signal, it might be a good idea to contact your ISP to see if there are any update available for your router. You can also try optimizing the [ports and protocols](https://support.ring.com/hc/en-us/articles/205385394-The-Protocols-and-Ports-Used-by-Ring-Devices) your Ring devices uses. I hope this helps!
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08-02-2021 07:45:21
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Tom_Ring
Hi @R3dbullz90. It sounds like there may be some interference that is causing the RSSI to fluctuate. What is the surface that it is mounted to? If the signal has to pass through a lot of metal or dense building materials, it could cause this to happen. You can also try using a [Chime Pro](https://ring.com/collections/accessories/products/chime-pro-gen2). This is designed to work as a wifi extender that is specific to Ring Devices, and will improve the quality of signal that goes to your Stick Up Cam. I hope this information helps!
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31-12-2020 06:27:28
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