stick up cam setup problem

i have try to connect the stick up cam to the wifi but it keep saying that it too far from router eventhough im next to the router. and the light kept flashing green. im already check the internet setting and everything working fine. all my other ring products( door bell,chime ) still working good with the current wifi.

Hi @khtr7764! It sounds like you’ve already successfully setup other Ring device here. Try resetting this Camera by holding the setup button for 20 seconds. Although Ring devices setup just fine prior, try rebooting your wifi network by unplugging and plugging the router back in.

Depending on power method for your Stick Up Cam, try either recharging the battery or using another outlet in the home (plug in vs battery). I hope this helps! :slight_smile: