Ring Security Cameras

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Stick Up Cam rename problem?
stick-up-cam-battery

I recently purchased several of the latest 3rd generation Stick Up Cams Battery. They were working fine when I decided to place one in a different room. I did a rename in the app and it seemed to go fine. Then I noticed the next day the camera was offline. The battery had been at 90% so just in case I swapped it out for a fully charged one. Still ofline. I then pressed the orange button and reconfigured. It connected, but it then went to "updating" and hung there. I then did a factory reset and the same thing happened. Finally I did everything over - remove the camera from the app; factory reset the camera, and then add everything back. It now seems to be working fine. Fingers crossed. Is this a known issue?

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19-06-2020 13:57:49

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