Stick up cam not reconnecting after battery charged

Hello,
I have two battery security cameras that won’t reconnect to my network after charging the battery. I have charged the battery and the light on the battery goes green. When I put the battery into the cam, the light goes a solid blue, and then goes away. When I look at my dashboard it says the device is offline. I press the reset button to try and get it reconnected but nothing happens, no solid blue light and no flashing blue light.

What is going on? It’s quite frustrating having 2 out of my 4 cameras not working when I purchased them only a few months ago.

Hi @user67869. What’s the RSSI for these devices? Have you tried performing a reset by holding the setup button for 20 seconds? Try that, then reconnect it to WiFi.

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