Responses (1)

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Caitlyn_Ring

Hi @DBrown2. Motion zones cannot be extended to the full area of your Live View when creating these zones. This is because the area your camera covers is slightly larger than the area your motion sensors cover. You can read more about this feature in our Community Post [here](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/Feature-Update-Customizable-Motion-Zones-for-Battery-Devices/ba-p/62829). I hope that helps clear things up, as this is intended! :)

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02-11-2020 20:49:16

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criewe99

Then why does it show 100% of the area when using a wired camera? And why don't you let the consumer know before purchasing that there are differences between the battery and wired versions besides just the power source? I feel like returning this back to costcol

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22-11-2020 04:06:42

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Tom_Ring

Hi @criewe99. This feature may not be rolled out to your wired cam at this time. The [Customizable Motion Zones](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/Feature-Update-Customizable-Motion-Zones-for-Battery-Devices/ba-p/62829) are being rolled out slowly to all devices. The design of this is to give you a more accurate representation of how your camera detects motion. I hope this information helps.

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23-11-2020 23:56:18