Thank you for sharing your experiences with us, neighbors! As mentioned prior in the thread, checking your Ring device connection signal (RSSI) and for any electronics in the area is a great first step. If this is still happening, please try sending us a video example so we can investigate further.
When attaching this video, you will need to compress the MP4 file into a ZIP file, as ZIP files can be attached to your reply and not MP4s. In addition, you can upload this video elsewhere, such as YouTube, and then share the link to the video in your reply. Alternatively, if the video is saved in the Event History in your Ring App, you can choose to share it via email and copy the link that is generated.