Ring Security Cameras
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Stick Up Cam iPhone App Malfunction
app-settings
troubleshooting
wireless-security-cameras
ios
notifications
With the latest iPhone app update, 5.56.1, there is an issue with toggling the enabling motion sensing to the on position from the off position on the stick up cam. It’s an app problem. The web based ring access works fine. All other cams work fine. Just affects the stick up cam. Frustrating, tried informing Ring tech support but they are not acknowledging the problem with the iPhone app update. Ring needs to fix with another iPhone app update.
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09-02-2023 12:43:10
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Tom_Ring
Hi @RichardWPB. Would you happen to have Modes for Cameras enabled? Can you share a screen recording of this happening, as I've been unable to reproduce it on my end. Thanks, neighbor.
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13-02-2023 02:06:37
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