Why does it go off
Line after being online awhile
Hi @Jhendricks. For internet connectivity concerns with your Ring, there are a few things you can check. First, you should check the RSSI on your Ring from the Device Health page to measure the strength of the connection. You can read more about RSSI in our Community Post on the topic here. You can also find some more tips for how to make the most of your wifi in our Help Center Article here.
If these suggestions aren’t helpful in keeping your Stick Up Cam connected, please give our support team a call at one of the numbers available here so they can look into this further for you. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. 