Is there an actual fix for a Stickup Cam that constantly goes off line? I have searched here and determined this is / was a common issue, but I have yet to find a solution.
I have multiple Ring accessories / sensors for the alarm, along with a Ring doorbell and indoor cam. The doorbell has never had a single issue, but the stick up cam disconnects constantly. When I say constantly — I mean it will disconnect in less than 24 hours. When this happens, it doesn’t reconnect on its own. I have to reconfigure it every single time. Sometimes several days or even weeks will pass before I even notice it has gone offline. I’ve had this since around June of 2020. It would be optimistic to say it has worked for a total of 2 weeks during the time I’ve owned it.
Most of the posts I’ve seen on this topic seem to result in spending 1-2+ hours on the phone with tech support and nothing being resolved… or being told it’s an issue with the Wi-Fi signal strength or speed.
Ring Doorbell RSSI -54
Ring Stickup Cam RSSI -42
I have a Google / Nest router with (2) mesh points. Signal strength to both cameras is good, and I consistently get 100-150mbps down/up when I do a speed test in any room of my house. Considering I’ve never had a single problem with the doorbell, I believe it’s a hardware or software issue in the camera.
Any help would be greatly appreciated!