I bought 3 stick up cams batterys about a month ago and they been good. However one of the cams has had terrible battery life and is down to 28% and averages 8 motions a day with half motion sensitvity and low notifications and no additional features on. The other cams are fine at 62% and 53% which both average 10 motions a day with 3/4 sensitivity. I don’t understand why this is happening as it has lower motion than the others and seems to be a faulty battery.
Hi @Mendon! The best next thing to check here is if the motion events from this Camera are answered more often than the others. Lengthy live views, or streamed events, can also drain battery quicker. Our Community post about battery draining also mentions wifi signal interference as being a culprit of battery drain, in which you can find tips to improve here.
After charging to 100% and considering the variables above, if this battery is still draining too quickly, Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.